Chatbots and the creation of a lawyer-client relationship
Chatbots go by many names: digital assistants, conversational interfaces or intelligent virtual assistants. Regardless of the official title, the underlying concept is the same: a human interacting with a machine using natural language to achieve a result. You have undoubtedly interacted with a chatbot. Apple’s Siri, Amazon’s Alexa and CleverBot are commonly used in people’s [...]