Chatbots go by many names: digital assistants, conversational interfaces or intelligent virtual assistants. Regardless of the official title, the underlying concept is the same: a human interacting with a machine using natural language to achieve a result. You have undoubtedly interacted with a chatbot. Apple’s Siri, Amazon’s Alexa and CleverBot are commonly used in people’s daily lives. You are likely to interact with a chatbot on any website where you make a purchase or need basic customer support. Now, with the technology so widely available, chatbots are becoming a common feature on law firm websites.
Chatbots and the creation of a lawyer-client relationship
- June 7th, 2017 | Comments Off on Puffery vs. Misrepresentations in Aircraft Transactions – A Case for the Consultant